Privacy Policy

We here at Isto Biologics are committed to protecting your privacy. Isto Biologics may update this policy from time to time as technology changes or the law requires, so please check back periodically. If you continue to visit this website and use the services made available to you after such changes have been made you hereby acknowledge, agree to, and provide your consent to the changes.

We encourage you to read this policy to learn more about what information we collect, how we use it, and how you can “opt-out” of receiving communications from us. Additionally, this policy includes information about how we endeavor to protect your data. If you have any questions about our collection and use of your information, please contact us at legal@istobiologics.com. This policy replaces any previous privacy policy.

What is Personal Information

Personal Information is any information that can be used to identify an individual or that we can link directly to an individual, including but not limited to name, address, email address, telephone number or credit card number.

Why We Collect and Use Personal Information

Collecting personal information about you is essential in our being able to provide the products and services that best meet the needs of our customers. While the personal information we collect may come directly from you, it may also be provided by our affiliates or other third parties. Examples of where we collect Personal Information include if you sign up for newsletters, apply for employment, request additional information or are a customer.

Personal information may be used:

to determine eligibility for products and services
to provide requested information, products or services
for billing and accounting services relating to our products and services
for customer communication, service and administration
to contact you with information that might be of interest to you, including information about clinical trials, research papers and product so marketing and advertising activities, including sending newsletters or invitations to events we organize
for internal, external and regulatory audit purposes; or
to comply with legal and regulatory requirements.

Personal information may also be used for other purposes, subject to obtaining your prior consent for such use.

Sharing of Personal Information

Isto Biologics will not sell, share or otherwise distribute your Personal Information to third parties except as provided in this Privacy Policy. In certain instances, we may be required to disclose personal information by law, court order, governmental regulation or if such disclosure is necessary in support of any legal or criminal investigation.

Protection of Personal Information

We are committed to using all commercially reasonable efforts to maintaining the security of your Personal Information. We have adopted appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.

Correcting/Updating Personal Information

If your personally identifiable information changes, you can change your data by contacting us through email or telephone (see Opt-Out section).

Opt-Out

If you do not want to receive email or other communications from us in the future, please send an email to us at the address below or call us at the telephone number below requesting to be removed from our mailing list. You will also have the option of clicking on a link included in every email communication you receive from us in order to remove yourself from our mailing list.

Email contact: marketing@istobiologics.com

Telephone Contact: 1-888-705-ISTO (4786)

Please note that there might be a brief delay between when you submit your request to “opt-out” and when it is processed and reflected in our systems; accordingly, you may continue to receive communications from us for a limited time after you unsubscribe. We appreciate your patience.

California Supplemental Privacy Notice

California residents have certain rights under the California Consumer Privacy Act (CCPA). This notice provides a general overview of the privacy rights under the CCPA and is part of Isto Biologics’ Privacy Policy. California Residents may read about the categories and sources of information collected by Isto Biologics, the purposes for which Isto Biologics collects this information, and the categories of third parties with which Isto Biologics may share personal information elsewhere in this Privacy Policy.

Sale of Personal Information: Isto Biologics does not sell your personal information.
Subject to certain restrictions, California residents have the right to request that we disclose what personal information we collect about you, to delete any personal information that we collected from or maintain about you (subject to exceptions provided by law or regulation), and to opt-out of any sale of personal information about you. As a California resident, you also have the right to designate an agent to exercise these rights on your behalf. If you would like further information regarding your legal rights under applicable law or would like to exercise any of your rights, please contact us as outlined in the Opt-Out Provision above.
The CCPA prohibits Isto Biologics from discriminating against you for exercising the CCPA rights described in this Privacy Policy. Such discrimination may include providing or suggesting that you will receive a different level or quality of services or refusing to provide services to you if you exercise your CCPA rights. Isto Biologics will not discriminate against you for exercising your CCPA rights.

Last updated: November 11, 2020